Harrod UK has been awarded a ‘Recognised for Excellence 3 Star’ certificate in its first year of entry in the UK Excellence Awards, launched by the British Quality Foundation in 1994 to recognise organisations that have excelled when measured against a ‘framework of excellence’.
Says Harrod UK’s managing director, Stephanie Harrod (pictured): “Back in 1996 we were the first manufacturer in our field to be awarded the Investors In People award and to become the first in our industry to be recognised by the British Quality Foundation shows our continued commitment to total quality. The contribution of our 115 staff towards these achievements cannot be stated highly enough – it is their effort, support and enthusiasm that enables Harrod UK to remain market leaders.”
The family-run business was nominated for this recognition by a jury of independent assessors. Following a written submission, four external assessors spent a week at the company interviewing staff and verifying Harrod’s submission.