Up & Running took top spot in two intensely competitive categories at the 2019 Running Awards.
While Up & Running has been around for over a quarter of a century the company is keen to stay true to its customer service roots and found itself shortlisted in three hotly contested categories Best National Retailer, Best Customer Service and Best Online Retailer.
Up & Running has always endeavoured to offer the best customer service, while selling the best choice of products and delivering it to one key person; The UK Runner.
So, when it was shortlisted, Up & Running felt that it would be proud whatever the outcome, after all it is part of a vast and diverse running community that covers a wide landscape of commercial powerhouse brands.
Up & Running picked up Gold for Best National Retailer and Best Customer Service.
Jonathan Midwood, Up & Running general manager, who has been part of the company for 21 years, said: “I am so, so proud of the team for achieving this. These awards are for every single person at Up & Running and they undeniably deserve it. I am also privileged to be part of a family-run business whose dedication and hard work has been recognised.
“Having now been voted the best national running retailer for the last three consecutive years, we are proud to retain that category, but for us now to be recognised for our customer service is fantastic. Up & Running was started by Gillian, our founder, and it’s what she set out to do, every single day all those years ago. So, thank you to everyone who voted and thank you to the running community for allowing us to be part of your family.”
