Wiggle is rolling out ‘360 spin’ imaging across its full range after seeing a significant uplift in sales of items featuring the photography, which allows consumers to take control of an image and view a product from different angles.
The online sports retailer, which sells cycling, swimming and running products, conducted tests over three months using imaging specialist SpinMe’s 360 spin technology on different product categories.
These were measured against categories with static zoom and alternative image options only.
Wiggle has tens of thousands of product lines and originally used 360 spin imaging across bikes, running and cycling shoes, and wheels.
It now plans to roll this out to its most popular product lines, including running and cycling clothing, cycling helmets, sunglasses and bike components.
“We introduced 360 spin photography to enhance user experience on the site, but the business case for it is strong – so much so that we’re building a photographic studio on-site to reflect the healthy increase in sales,” says Thomas Dibley, cycle marketing manager at Wiggle.
“360 imaging will also play a big part in our individual brand marketing plans this year, where we work with those featured on the site to enhance their retail space.”
“Wiggle’s new studio has doubled its capacity to produce 360 imaging,” says David Brint, marketing director at SpinMe.
“It’s making the process more efficient, while customer experience is significantly improved – users can turn a product round to view it from whatever angle they prefer, stop at any point and zoom in on a chosen feature.”
Dibley added: “We’ll be focusing on enhancing our international operations in 2012 and the good thing about the 360 product images we create is that they are internationally understandable – they don’t need to be localised for each website.”
